Norfolk Telecom Customer Story
Location: Norfolk Island
Area: 34.6 km2
Internet Penetration Rate: 27.2%
Internet Users: 700
Mobile Subscribers: 1,100
Norfolk Telecom offers a range of telecommunications services on Norfolk Island.
It currently offers a prepaid mobile service which operates on a 2G GSM network and an ADSL (Asymmetric Digital Subscriber Line) broadband internet service.
Norfolk Telecom is the incumbent provider on Norfolk Island for mobile and fixed line telephone services and internet services. Currently all of the Island’s telephone and data traffic are routed to New Zealand by Geo-stationary satellite. The switch to O3b will allow Norfolk Telecom to significantly increase its bandwidth, improving data rates and response times.