“It’s a game-changer for us and for the guests we are going to attract on board”

RCL Customer Story

Location

Location: Eastern & Western Caribbean routes
Guests: 6,296 per ship
Crew: 2,165 (over 65 countries) per ship
Length: 360meters
Width: 65meters
Status: Largest cruise ships in the world
Cruise Flagship: Oasis of the Seas & Allure of the Seas

Overview

oasis-of0the0seas-o3b-maritimeThe Royal Caribbean International has the world’s largest cruise ships, with over 8,000 guests, staff and crew members on each, travelling the Caribbean on the cruise industry leader’s flagship ‘Oasis of the Seas’ and ‘Allure of the Seas’.

Royal Caribbean International is consistently on the cutting edge of cruise industry technology, with customer satisfaction being a top priority at all times.

RCL see customer satisfaction as their top priority. O3b’s high speed broadband ensures just this, enabling RCL to be the first cruise line to offer guests and crew aboard our innovative Oasis class of ships connectivity services that are in a league of their own.

Solution

Product: O3bMaritime
Region: Caribbean
Application: Ultra fast broadband

Customer Solution Benefit: To provide high-speed satellite delivered broadband service abroad the world’s largest cruise ships.

Susan Bonner, VP, Onboard Revenue says…

“It’s something in the cruise industry that definitely nobody else can offer and it means something different not only for the guests on board, but also for Royal Caribbean. It’s a game changer for us and for guests we are going to attract.”